Building a Team: First Things First …

When it comes to hiring, leave no stone unturned – look everywhere!

Oh yes, look at colleges, job fairs, and early childhood conferences. Use ads in all types of media – but remember, everyone else is doing these very things. Amid a sea of “teaching positions” in local newspapers (And it is a sea!), what will bring attention to your program?

Do other professionals know of your school? Host an open house or other event now, even though you’re not looking to hire, so that other professionals (potential future hires) have an opportunity to visit your program. People tend to imagine themselves working in places they visit, so give them that opportunity. Also, visit other schools and learn about your competition. What makes your program unique? Capitalize on what sets you apart in your marketing strategy.

And then, if you ultimately hire (and hire well) from any of these venues, keep a record, so you can use the same successful recipe again. You’ll also know which methods took a lot of time or resources ($), and whether you gained or lost.

For my money – and I wrote about this in an earlier blog post – it’s all about making connections. For me, personal networking is the way to go. Who do I already know, and could they help me get the word out?

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Building a Team

All this fall, I watched many flock of geese fly over my house in their familiar “V” formation. Consider what some believe about why geese fly the way they do. And then, consider what we can learn from them …

  • As each bird flaps its wings, it creates uplift for the bird immediately following. By flying in “V” formation, the flock adds at least 70% greater flying range than if each bird flew on its own.

Successful teams share a common direction and sense of community, and can get where they are going more quickly and easily, because they are traveling on the thrust of one another.

  • When a goose falls out of formation, it suddenly feels the drag and resistance of trying to go it alone – and quickly gets back into formation to take advantage of the lifting power of the bird in front.

There is no “I” in team. Successful teams stay together and learn to work well together by building on the strengths of each person on the team. There is great advantage to this – for everyone involved.

  • When the lead goose gets tired, it rotates back in the wing and another goose flies point.

Successful teams share the work. Each person knows the others’ jobs and can jump in at any time, as needed. Each can lead and each can follow. The team works together and gets the job done – every time, without fail.

  • Geese honk from behind to encourage those up front to keep up their speed.

Successful teams cheer their colleagues on, and celebrate the successes of their teammates.

  • Finally, when a goose gets sick or hurt, and falls out of formation, two other geese fall out with that goose and follow it down to give help and protection. They stay with the fallen goose until the crisis has passed, and only then do they launch out with another formation to catch up to their group.

Successful teams stand by one another, offering support, assistance, and help when needed. Teammates know they can count on one another. There is a give and take in the relationship, a respect for one another, and a knowing that we all, at one time or other, “need.”

I’d love your thoughts on this one!

Stay tuned. My next few blogs will be about building a successful team. It is, perhaps, the single, most important work of the leader of an organization.

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Beginnings: Plotting the Course …

“How do you know when you’ve arrived, if you don’t know where you’re going?”

A good question, particularly for the one in charge – the manager, the leader of the organization. But, unfortunately, a question not often asked. Sadly, many of us squander our precious time, energy, and resources spinning our wheels – just going through the motions of dealing with those things that demand our immediate attention. This will get us through the moment, and perhaps the day, but there is no real feeling of satisfaction or accomplishment. We feel pushed and pulled in many directions, and no longer in control. Reactive! Playing defense!

There is another way.

Most leaders of successful organizations live six-to-twelve months down the road (at least in their planning heads). And have a vision of where they want to take their organizations. This destination is easily presented to everyone in the organization. But, the “how” will inevitably come up in the first conversation.

A roadmap is needed – one that sets goals and checkpoints along the way. In order to reach our destination, what do we need to know more about? Where do we want to go with this information, and why? And, how do we begin?

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Beginnings: A Shared Vision …

What is important to us in our work with young children, their families, and one another? And, have we really thought these things through?

Because, ultimately, shouldn’t we see evidence – in the child care center, and in the classroom – of what matters? Shouldn’t the words in our philosophy, our mission statement, our goals, come to life? Shouldn’t we see, hear, and feel the reality of our conceptual thoughts and ideas?

Yes! Yes! And, yes!

Years ago, our child care center sought to connect the dots, so that everyone involved in our program would be able to articulate our philosophy – our shared vision for our early childhood program. Additionally, we wanted everyone to be able to explain the reason behind curriculum projects, the ideas behind our displays and documentation, why we placed furniture as we did, why we had certain materials available in our classrooms, and why we chose the activities we offered to children.

“We Believe In …” was the document that connected the dots for us. A team project that involved great effort to develop, but yielded even greater benefit for us year after year. It became our guide for designing our environment, and our reminder so we remain true to our original intent.

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Beginnings: Professionalism …

Each year, required reading for my team of early childhood teachers and supervisors is an article by M. Parker Anderson entitled, “Professionalism: The Missing Ingredient for Excellence in the Workplace.” It is required because, after years of living on this planet and interacting with thousands, I’m dismayed that I agree with her assessment that, “professionalism is missing and unaccounted for” in so many places of work.

What has happened to our work force, our self-image, our civility to one another, our work ethic? It seems pervasive enough to say that we have lost our way a bit – when working with others, working for others, or simply working.

Somewhere along the road, doing one’s best has taken a hit. There is mediocrity, a doing-just-enough-to-get-by attitude, even a cynicism that is far from the standard of excellence many of us desire for our businesses, our teams, our customers, and even ourselves.

Having said that, there are those who do exemplify the highest work standards, ethics,  and values – and whose achievement and success tells the tale. There are those who are professional in their interactions with others, who do their best in each situation, on each project, and who feel a sense of pride and accomplishment at the end of the day.

So, how is it that some places of work foster professionalism? Who holds the key to setting the tone, creating the climate?

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Beginnings …

A new day! A new start! A new school year!

As the Director of an Early Childhood program, I’ve always loved beginnings. They’ve given me the opportunity to start over again every single year.

What a gift!  To start fresh – to take what I’ve learned from the previous year and add it to my practice. To remember those things that went especially well, and keep them in this year’s repertoire. And, yes, to reflect upon those things that didn’t go as well as I had planned (Should I, this year, drop these ideas altogether or figure out what might work better?).

This is definitely the reflective part of my professional life – I think about everything that has gotten me to this point, I jot down thoughts as they come to me, and I begin to shape the year ahead. Someone once said (and I’m paraphrasing here) – How will you know when you’ve arrived, if you don’t know where you’re going?

As I see it, that’s my job as the leader of the program, school, organization – to set the course. And, the best part of beginning is that I can reset it annually.

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Connections …

“Wow! Wow! And, wow! That’s all I can say.”
“We’ve never seen anything like this!”
“I took tons of pictures!”
“This is Quality!”
“Your legacy will live on!”

“We’re going to take these ideas back to our program and re-create them.”

Recently, at the John Hancock Child Care Center, we held an Open House for our early childhood colleagues in the Boston area, and these are some of the comments we heard again and again as our visitors wandered throughout the center.

They said that it was more than the beautiful facility. That it was the feeling within the environment – a strong sense of being connected – one teacher to another, one classroom to another. It was the whole package – the presentation, the creative use of unusual materials put together in “loving” ways – yes, “loving.” For, they understood the thinking behind each item in the classroom, why it was placed just so in the scheme of things, and, more importantly, what could the children do with it – and learn from it. They talked at length with our teachers in their classrooms. A great deal of thought and care about young children’s needs (physical, social, emotional, intellectual) is what quality is all about. And, it was evident to our guests that our teachers and staff are “artists” when it comes to their work.

I love this quote from Francis Of Assisi –
“ He who works with his hands is a laborer.
He who works with his hands and his head is a craftsman.

He who works with his hands and his head and his heart is an artist.”

And, doesn’t it just fit!

What was palpable during this open house was the passion! And, the unique, individual ways that this passion came through. There was a spirit of understanding and appreciation among everyone in attendance.

When I think back to the open house, and replay the day in my head, it really is all about Connections, isn’t it? And about sharing what we know and what we have learned. And, it’s about building relationships with like-minded people who share our passions. And yes, it’s about the love we have for our work, our craft, our “art” – which will live on after we’re gone.

Can you relate to this?
I’d love to hear your thoughts!
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My First Post – The 20th Reunion at the John Hancock Child Care Center

What an amazing day!

On a recent summer afternoon – a Saturday – when so many other events are planned, they came to ours! About 1,000 people attended. Unbelievable! The line to the front door stretched down the block! The perfect celebration for our 20 years as the John Hancock Child Care Center (JHCCC). And, it was quite the party!

I’ve started many such programs during my career – for businesses, hospitals, communities. I’ve opened these programs, stayed on as the Director, grown them, managed them for a time, and then moved on to the next adventure. You could say that I was the “founding mother” of this Boston-based, corporate-sponsored, child care center. For I opened its doors as the Director in 1990, grew it to its 200-child capacity (with the assistance of some of the finest early childhood teachers in the area), created a leading edge early childhood program for the infants through kindergartners, managed and maintained its high standard of early education and care and, now, 20 years later, held a reunion for all who have been a part of this experience. The response was overwhelming!

What a rare privilege to create a community for thousands of young children, new parents, and young educators. And, what an honor to teach, mentor, manage, and lead!

That Saturday was a testament to a partnership, a team, a program – one that evolved from an idea whose time had come. We created a place where children thrived and where parents had complete trust. We worked together and made magic!  And, on that Saturday, I heard this over and over again as I greeted our families of the last 20 years! The children are now six to twenty-five years old – no longer the infants, toddlers, and preschoolers that we cared for. They are poised and kind and funny and grown up – and not unlike the young children they were – just much, much  taller.  And, we spent hours talking about their lives, what they were now doing, what they enjoyed, their hopes and their dreams.

And, it was one of the best days of my life.

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